设计师的目的是倾听,观察,理解,移情,强调,综合,和汇总那些使他能够 “让不可见的变得可见” 的洞察。​​​​​​​

“The goal of a designer is to listen, observe, understand, sympathize, empathize, synthesize, and glean insights that enable him or her to ‘make the invisible visible.’ ”